Check our FAQ for common questions. Still need help? Fill out the contact form below and one of our customer support representatives will get back you as soon as possible. We're happy to help.

If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message. Thank you.

Shipping Delays: If you are experiencing a delay, please note that due to recent the recent pandemic, We are taking all the CDC-recommended steps in our corporate office and manufacturing facilities. These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.

Thank you in advance—for your loyalty to Babies-Mall, and for your patience! The staff at Babies-Mall are with you and your family and hope that our products offer you some comfort and support as we take on this challenge together.