At Babies Mall we accept most of the credit cards and also PayPal to make it easy for all our customers to purchase in our store.
We are a digital online commerce, we provide very efficient, fast an accurate communication through online digital communication.
e-mail is the first and prefer channel of communication you can send an e-mail to firstname.lastname@example.org
All transactions occur under an SSL (secure sockets layer) which is the standard security technology for establishing an encrypted link between a web server and a browser. The SSL protects all of your personal and confidential information when making a purchase on babies-mall.shop. SSL helps the consumer’s browser automatically scramble their information such as a credit card number before it gets sent to the merchant. After that, SSL allows only the merchant’s software to unscramble this data. We will continue investing to offer the latest security technology to avoid any problem with your information
No, you don't need to setup an account but is recommendable for invoice / receipts copy and to placing another order in the future it makes the process easier for you.
Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us here.
We are doing our best to keep you informed every step in the shipping process.
Every once in a while, orders can get stuck or lost in transit. If this happens, don't worry, we'll get you taken care of! On the other hand, when tracking information hasn't shown progress in several days, many people think their order is stuck or lost, when it isn't.
It's important to understand that during the tracking process, orders can sometimes be in the same phase for up to a week without making any updates. This doesn't always mean the order is lost. During the shipping process, orders are handed over to different processing and sorting centers. When a package arrives at a new sorting facility, it can sometimes stay there for several days before moving to the next phase.
Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. Some products could get Shipping costs, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals and Free Shipping as well.
Tracking information is sent via email as soon as your package ships. This email will contain everything you need to track your purchase.
Keep in mind, the order could be processing a few days before it ships!
It depends on where you are. Orders takes 2 - 4 business days to be processed. Deliveries can take anywhere from 5 - 20 days. Delivery details will be provided in your confirmation email.
Standard Shipping Times
USA: 5 - 18 business days Canada: 8 - 20 business days Europe: 7 - 18 business days Oceania: 7 - 18 business days Latin America: 20+ business Days Other countries: 11 - 30 days
* Shipping time excludes clearance/customs delays (if applicable)
We are planning to offer you free US shipping on all orders over $50! in the future. The situation with COVID-19 generate a lot of extra cost plus delays in delivery. In this moment we are offering convenient flat rate in some products and other products are calculated with the carrier of your choice.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, “All sales are final except when the product is sent wrong or damaged.” You have 30 or 14 days (depending on the product) since you receive the product to open a claim, after that period of time we are not accepting any claim for refund or return the product.
In the case the product you request is received defective or broken please report immediately to us.
IMPORTANT: We require physical evidence for any return/replacement requests, so please include this information in your initial email. This will help our team expedite the process, so we can send you a new, working product as soon as possible.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
If you receive your order and it is not complete, please verify the status e-mails we are periodically send to you to verify if one of your items is delayed, if there is not such alert in our messages contact us immediately to fix your problem at email@example.com or through the contact us page.
While Babies Mall is our commercial fantasy brand Oldara Corp is the company behind who is register in Florida - USA and is able to invoice and deliver the products you buy also buybebe is part of babies-mall team
You can contact us through our contact page! We will be happy to assist you.